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General questions

Our opening hours are Monday to Friday from 10:00 to 19:00.
You can find our contact details here
Once you have chosen the product and provided your personal details, when you indicate the delivery address the website will calculate and display the shipping costs.
We currently ship abroad only in Europe. Shipping abroad has an additional cost that can be seen on the website after indicating the shipping address during the purchase process.
At Volava we want to make things easy for you, which is why we offer various payment methods to facilitate your purchase.
You can choose from the following payment methods:
● Credit or debit card
● Paypal
● Payment in installments
● Bank Deposit
You can choose the payment method in the fourth step of your purchase, after choosing the product: Cart ˃ Information ˃ Shipping ˃ Payment
You can choose to pay for your equipment in installments from 2 to 37 months with no interest! Select the ""Installment"" payment method
You will find the payment option during the purchase process, after indicating your personal details and shipping address, in the payment section

You have a period of 14 days from the delivery date to request a return to

You must send the package with all the original packaging in perfect condition. Shipping costs for returns are paid by the customer.
Once the product is in our warehouses and we have verified that it is in the same state in which it was delivered, we will proceed to return the indicated amount through the same form of payment in which you placed your order. If any item is missing, it will be deducted from the amount to be returned.